WWW.BUTTERBURGERS.COM.MY (THE “SITE”). PLEASE READ THIS STATEMENT CAREFULLY. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS THEN YOU SHOULD NOT ACCESS THIS SITE. ACCESS OF THIS SITE BY YOU SHALL BE DEEMED TO BE YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS.GB Butter Burgers (hereinafter referred to as either, Company, We, Us, Butter Burgers or our) is committed to protecting the privacy of personal information you may provide us on this Website (the Site). We believe it is important for you to know how we treat your personal information. The terms of this Privacy Policy apply to all users of this Site. If you do not agree with the terms of this Privacy Policy, you should immediately cease the use of this Site. Delivery Orders are subjected to: Your address falling in the defined delivery area of the nearest restaurant. The delivery address being mapped to the nearest restaurant that delivers in your area. Availability of the restaurant online. In case the delivery locality is not listed in the restaurant locator, delivery orders cannot be placed; however you may choose to pick up your order from the nearest Butter Burgers restaurant.


  • The menu is displayed as per the availability of the menu items in the mapped restaurant
  • In case certain menu items are not listed in the menu page, the particular restaurant does not/is not carrying those items in the menu
  • In case of non-availability of ordered product at the mapped restaurant, the order would not be executed. Same would be informed by the restaurant to you.
  • Product images are for illustration purpose only. Actual product may vary.
  • Company products are for immediate consumption.


  • The complete code has to be punched in the coupon section for availing the coupon.
  • The coupon code is case sensitive.
  • The coupon may not work if the conditions defined in the coupon details are not fulfilled in the order.
  • Butter Burgers reserves the right to accept or reject any coupon without any prior notice.
  • It is mandatory to punch in the coupon before placing the order for its redemption.
  • Each Coupon can be redeemed only once. Once availed, the coupon code shall expire & cannot be reused.
  • The coupons are valid for specified period only and will not be accepted after the expiry of the validity period.
  • Terms and Conditions for all coupons:
    By accepting the Coupon to avail the offer, it is deemed that the users has agreed to all the terms and conditions of the Coupon.
    Coupons cannot be clubbed with any other offer / scheme being run by the Company.
    Coupons are not applicable on Double Patty Burger’s or Selections & Meal Deals.
    All prices are exclusive of taxes.
    Only one coupon is valid per order/ transaction.
    All coupons have limited validity
    Company offers not valid on combo meals, discounted meal offers, Double Patty Burger’s & or any Premium Selections.
    Company offers cannot be redeemed for cash or exchanged with any other product.
    Offer valid only in participating restaurants
    Offer Applicable on Single Patty Burgers.
    Limited time offer.
    Cannot be combined with any other offer or discount.
    Offer valid in select stores.
    Product images are for illustration purposes only.
    Actual products may vary.
    Company reserves its right to alter/withdraw/extend any offers/promotions at any time without giving any prior notice & without assigning any reason whatsoever.
    All disputes related to any offers/promotions will be subject to the exclusive jurisdiction of court of Malaysia only.
    Price exclusive of applicable taxes.
    For detailed T&C visit Butter Burgers

Modify / Cancel the Online Order

  • The online order once placed cannot be modified or cancelled either through the website or offline by calling the restaurant.
  • However you can get an update on the status of the order by calling the restaurant directly or at Call Centre


  • In case of delayed delivery of a pre-booked order or in case if payment is debited but order not placed, you can log a complaint by emailing hello (@) butterburgers.com.my. Once acknowledged, the amount will be refunded within 21 business days or next credit cycle, if paid via credit card.

Delivery Details

  • *Order of 4 or more Burgers qualifies as a bulk order. Butter Burgers reserves the right to withdraw the 45 minutes delivery time without prior information. 45 minutes delivery time is NOT APPLICABLE on New Year’s Eve, public holidays and promotional offers. The 45 minutes delivery time may be withdrawn temporarily in view Of difficult operating conditions for delivery, to be announced at the time of order taking. Valid for home delivery only. Minimum order of RM20 required for delivery. Extra charges will be levied for carry bags. Prices subject to change without any prior notice. Taxes Extra Conditions Apply.
  • Min Order Amount for Delivery is RM 20
  • Service Areas covered is within 15 kilometers radius from the physical location of the central kitchen. Charges are subjected to the delivery distance from the physical store which can change without notice.
  • Delivery charges may vary from time to time depending on each order.

General Condition

  • Company reserve its right to alter/ withdraw/ extend any offers/ promotions at any time without giving any prior notice & without assigning any reason whatsoever.
  • Offer/ promotions subject to Force Majeure conditions.
  • All disputes related to any offers/ promotions will be subject to the exclusive jurisdiction of court of Malaysia only.


  • Company collects personally identifiable information that you may voluntarily provide on online forms, which may include: user registration, contact requests, guest comments, online surveys, and other online activities. The personally identifiable information (Personal Information) collected on this Site can include some or all of the following: your name, address, telephone number, email addresses, demographic information, and any other information you may voluntarily provide. You will have the choice whether or not to disclose such Personal Information in the above activities; however, some parts of the Site and some services may be more difficult or impossible to use if you choose not to disclose Personal Information. At the time of registration, you will have the option to receive future offers and updates from the Company by checking the appropriate opt-in box. If you choose to opt-in, your Personal Information will be kept in a secured database and we will alert you via email to new features, special offers, updated information and new services.
  • In addition to the Personal Information identified above, Our Web servers automatically identify computers by their IP addresses. Company may use IP addresses to analyze trends, administer the Site, track user’s movement and gather broad demographic information for aggregate use. To emphasize, IP addresses are not linked to Personal Information. Further, Our Site may use technologies such as cookies to provide visitors with tailored information upon each visit. Cookies are a common part of many commercial Websites that allow small text files to be sent by a Website, accepted by a Web browser and then placed on your hard drive as recognition for repeat visits to the Site. Every time you visit Our Site, Our servers, through cookies, pixels and/or GIF files, collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the Site, and your browser and operating system. You do not need to enable cookies to visit Our Site; however, some parts of the Site and some services may be more difficult or impossible to use if cookies are disabled. To emphasize, cookies are not linked to any Personal Information while on this Site. It does not contain your name, address, telephone number, or email address.


Company may use your Personal Information for any of the following purposes:

  • to understand the use of the Site and make improvements;
  • to fulfill prizes;
  • to register visitors for online activities they choose to participate in such as: contests, surveys, employment applications, comment forms, or any other online interactive activities;
  • to respond to specific requests from visitors;
  • to protect the security or integrity of the Site if necessary;
  • to send notices ( if consent is provided) of special promotions, offers or solicitations; and in general (if consent is provided), to promote and market Company’s business and various products.

Trademark Notice

  • This Website contains many valuable trademarks and service marks owned and used by Butter Burgers. These trademarks and service marks are used to distinguish Butter Burgers’s quality products and services.
  • Users agrees that any trademarks, logos, trade names and/or identifying slogans, which are the property of Company, cannot be used by any users for any purpose.
  • No users shall publish, nor cause to be published any advertisement or make any representations oral or written which might confuse, mislead or deceive the public, which are detrimental to the trade name, goodwill or reputations of the Company.
  • Images used are for illustration purposes only and the actual product may vary.

Copyright Notice

The text, graphics (except the trademarks as noted above) and HTML and PHP code contained in this Website are the exclusive.